The Competitive Wake Surf Association, Inc. ("CWSA") provides digital services, including memberships and event registrations, through its website. Access to those services becomes available once payment has been received and may be accessed through the member's profile on the CWSA website.
Membership Fees
Membership fees are nonrefundable except in cases of duplicate or erroneous transactions. Membership fees are nonrefundable once the membership has been used to enter any event. Single-event memberships are refundable only if the event for which the membership was purchased is canceled.
Event Entry Fees
If an event is postponed, the event entry fee may either be refunded or applied to the rescheduled event date. If an event is canceled, the event entry fee will be refunded.
Refunds of event entry fees in circumstances other than cancellation or postponement are at the discretion of the event organizer. For live events organized by CWSA, refunds will be permitted only if the event is canceled or in the case of a documented medical emergency.
For CWSA Online events, event registration fees are nonrefundable whether or not a competition video is submitted.
Event Application Fees
CWSA also receives event application fees. Event application fees are nonrefundable if the event application is not approved or if the application is withdrawn.
If an event is approved and later canceled, payment of any sanctioning fees required for the event is governed by the contract between CWSA and the event organizer.
Pro Cash Purse Payment Policy
For CWSA Online events and events for which CWSA is the event organizer, athletes entitled to pro cash purse payments must provide their bank or other payment information and any required tax forms within 10 days after the last day of the event in order to be paid.
If the required payment information and tax forms are not provided within 30 days after the last day of the event, the athlete's entitlement to payment is waived.
Refund Requests
Requests for refunds must be submitted by email to info@thecwsa.org. Refund requests should be made within 30 days of the original transaction date or, for cancellations and postponements, within 30 days after notice of the cancellation or postponement is issued.